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FAQ

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Do you have any questions about our products or brand? Please take a look at these Frequently Asked Questions to find your answer.







Nursing Cocoon (5)

All Baby on the Move Nursing Cocoons are limited editions. We choose prints that we feel are the most contemporary. As a result, all cocoons with the same print should have the same colors as they are made in a single batch. We do our best to put the most realistic and representative photos to allow you to choose the print that best fits your style. However, individual screen types and settings can sometimes make a cover look slightly different on-screen versus in real life. If you’re not sure if a color will be exactly what you want, we recommend to at least check it out on multiple devices first. You can also go check out our products at selected retailers.

To fasten the strap, pull the strap through the middle of both metal buckles at the other side of the Nursing Cocoon. Next, pull the strap over the top of the second metal buckle and back through the middle of the first metal buckle. You should feel the strap tightening as you continue to pull it.

To further tighten the strap, continue pulling the end of the strap. This will make the Nursing Cocoon hang higher and decrease the opening through which you can see your baby.

To loosen the strap, hold the metal buckles and pull the other side of the strap (the side that is attached to the cover) away from the metal buckles. This will make the Nursing Cocoon hang lower and increase the opening through which you can see your baby.

Please check out this video which illustrates the process.

Our Baby on the Move Nursing Cocoon is 86cm (34in) wide and 62cm in height (24.5in). Depending on breastfeeding position, baby’s size and way of sitting / standing, we have found this should be sufficient to provide cover for most moms in most situations. If you are afraid that our Nursing Cocoon might not cover you and your baby to your satisfaction, we recommend trying it on before using it during a feed. Please let us know any feedback you may have for us.

In most cases, your Baby on the Move will not require any special care other than an occasional wash. In rare instances, the neckline can get distorted after washing. In this case, we recommend to gently iron the boning in the neckline and manually form it back into shape. To minimize the risk of the neckline bending out of shape, we recommend using the washing bag (see “How do I best care for the Baby on the Move Nursing Cocoon?”)

We recommend a gentle washing at 30˚C / 86˚F whenever needed. If possible, hang to dry and avoid using a dryer. If you must use a dryer, then we recommend a gentle program. Similarly, we recommend using a low ironing temperature.

For additional care, we recommend using the washing bag included with the Nursing Cocoon. To put the cover into the washing bag, please fold the cover neatly so that the contoured neckline sits along the sides of the washing bag.

Yummy Bag (10)

Our Yummy Bag is perfect for your daily life. You can boil, microwave or freeze it. If you use it in the microwave, do not heat for more than 10 minutes.

The silicone bag is suitable for use in temperatures between -50° and 200°C / -58° and 392°F. This makes our Yummy Bag dishwasher safe, microwave safe, oven safe and boil safe.

The closing mechanism is suitable for use in temperatures between -20°C and 100°C / -4° and 212°F. We recommend not to put this piece in boiling water.

To seal in all the nutrients, flavors and juices, make sure to push out as much air as possible from the Yummy Bag before closing it. When you close the Yummy Bag, you should hear both closing latches click.

Pro tip! For long-term storage of food or liquids, it helps to eliminate as much air as possible from the bag before closing it. After you’ve put your food or liquids in, close 1 of the 2 latches. Then, slowly dip the bottom of the Yummy Bag in water, slowly pushing it further down. You will see some air move to the surface and escape from the top of the Yummy Bag. Finally, push the last remaining air out and close the 2nd latch before taking the bag out of the water.

When you use your Yummy Bag to store your precious breast milk, please keep in mind that expressed breast milk can be stored for up to 3 days in the fridge at 4°-7°C / 39°-44°F (not in the door) and up to 6 months in the freezer at -18°C / 0°F.

Always check milk or food temperature before feeding your baby.

The maximum volume of the Yummy Bag is 230ml / 8 fl oz. You can check the volume via the transparent measure on the back of the Yummy Bag. The volume measurements indicate volume when bag is standing and opened.

The Yummy Bag is made from flexible silicone and will expand with the liquid during the freezing process. So you can fill your Yummy Bag to the brim without worrying about any spills in your freezer.

You can label the bag with a dry erase maker (whiteboard marker): Write name, date and volume and let dry. Dry-erase marker can be washed off using water and soap, or in the dishwasher. If you don’t have one at home, be sure to add our Yummy Marker to your order. Alternatively, you can of course label the Yummy Bag using a freezer sticker label.

The Yummy Bag is endlessly reusable. That is why it is a great replacement for single-use plastics! So the Yummy Bag is not just good for you and your family but for our planet too.

Silicone is a safer and more sustainable choice compared to plastic.

We use Wacker silicone to produce our Yummy Bag. Wacker is known for its high quality food and medical grade silicone raw materials. Silicone does not degrade over time, and there are no chemical compounds that can migrate into your food. You can use the Yummy Bag in every aspect of your life without worries. They are dishwasher, microwave, freezer safe and you can even boil them. They are made to last.

Our Yummy Bags are 100% food safe. We have tested them repeatedly to make sure they are completely safe for you and your family.

The Yummy Bag is made of 100% food grade materials. The Yummy Bag fully complies with German LFGB, US FDA and French Decree on Silicones with Food Contact. This means it passes all relevant European and U.S. food safety standards. The Yummy Bags are non-toxic and do not contain any BPA, PAHs, heavy metals and Phthalates, so they are perfectly safe to store your precious breast milk, fruit or vegetable purees, snacks, soups, and other food.

Because we do not use any toxic components for our Yummy Bag, certain foods could stain or sometimes leave an odor. This will not affect the use of the Yummy Bag: you can still use it to store liquids or foods safely and freshly!

To avoid staining as much as possible, we advise that you choose a bag color that matches the content. You can avoid staining and odors by washing the bag with water and soap directly after use.

If you do experience staining, you can remove these safely by making a paste of vinegar or water mixed with baking soda. Apply the paste to the Yummy Bag and let it sit for a while. Then rinse the bag as normal. This will typically significantly reduce any staining you have experienced.

Please wash with warm water and soap before first use.

We recommend cleaning the Yummy Bag after every use: take all items apart, wash by hand or use the dishwasher and rinse thoroughly. Let it dry completely before storing it. The Yummy Bag can be rolled up with the loops fastened on both sides to save space:

For your convenience, the closing mechanism can be detached from the silicone bag. If you need more information on how the closing mechanism can be detached, please check the online instruction movie here.

Be careful with sharp objects as they can damage the Yummy Bag.

Yummy Tray (6)

Before the first use, please wash the tray and lid with warm water and soap or put it in the dishwasher.

Yes, the Yummy Tray (without the lid) is safe for use in temperatures ranging from -50° to 200°C (-58° to 392°F), so it’s dishwasher safe, microwave safe, boil safe, and oven safe (up to 200°C / 392°F). However, please do not heat it for more than 10 minutes in the microwave. The lid can also be washed in the dishwasher.

The Yummy Tray is versatile and can be used to store and freeze breast milk, baby food like fruit and vegetable purees, and other snacks. It’s also great for making fun cloud-shaped ice cubes for your drinks or even as a baking tray (without the lid) for delightful cloud cupcakes. So you can use it from the very beginning but it will also grow with your needs.

Each cloud-shaped compartment has a small marking on the inside that indicates a 30 ml (1 fl oz) volume. For best results and to avoid leaks, please fill only up to this marking. The maximum volume of the tray is 270 ml (9 fl oz), distributed across 9 compartments. However, it is not always that simple. Please note that the markings on baby bottles, disposable milk storage bags and our products do not always match 100%. Even filling to the mark can give a difference of 5 ml, depending on how someone interprets it. So although the Yummy Trays are designed and tested for 30 ml, there is still a 5 ml margin of error.

You can label the tray using a dry-erase marker to write the name, date, and volume on the lid or the tray and let it dry; this can be washed off with water and soap. Alternatively, use a freezer sticker label for more permanent labeling.

We use only the highest quality silicone available for our products. We also have our products tested and certified for food safety by a specialized laboratory.

What is possible with silicone is that it sometimes picks up odors from the food that linger. However, this does not affect its use: you can continue to use the Yummy Tray to keep liquids or food safe and fresh.

To avoid odors as much as possible, we recommend washing our products immediately after use with water and soap, or in the dishwasher. Since most dishwashers use a vinegar-based rinse aid, this usually helps to prevent odors.

The smell of stored breast milk can sometimes be very strong, and not always pleasant. If you notice an odor, you can use one of the following methods:

  • Make a mixture of vinegar mixed with baking soda, ratio 1 tablespoon of white vinegar to 2 tablespoons of baking soda. Apply this mixture to the Yummy Tray and let it sit overnight. Then rinse it out as usual.
  • Heat the oven to 200 degrees and place the tray on a plate in the oven (without lid). Set a timer for 30 minutes and check every 10 minutes to make sure the smell is gone. Repeat until the smell is gone.
  • Wash the tray (without lid) one or more times in the dishwasher on a higher temperature program (60° Celsius), using a vinegar-based rinse aid.
  • Place the tray (without lid) in boiling water with white vinegar in the ratio of 1 cup of vinegar for every two cups of water. Let it soak for 45 minutes and then gently scrub it.

 

Yummy Grab&Go (5)

The Yummy Grab&Go is perfect for storing snacks, pacifiers, or other small items your little ones need on the go. It’s versatile, compact, and designed for busy families.

Yes, it is made from 100% food-grade silicone, free from BPA, PAHs, heavy metals, and phthalates, ensuring that it’s completely safe for anything your baby might touch or eat.

The Yummy Grab&Go is dishwasher safe and can be turned inside out for thorough cleaning. Its silicone material is dust-repellent, so it stays clean longer.

Absolutely! The Yummy Grab&Go is designed for little hands. Thanks to the easy-open system (gently squeezing the fingers on both sides of the pouch), children can use the pouch independently, while it automatically closes again when their little hand goes out. This makes it perfect for snacks but also for collecting treasures, such as shells, pebbles… (instead of in coat pockets 😉)

The Yummy Grab&Go comes with a cloud-shaped ring and can be easily attached to a stroller, diaper bag, backpack, car seat, bike… making it convenient to take with you on any outing!

Sweet Dreamz Humidifier (12)

Based on extensive research; we’ve consciously chosen not to use essential oils in our Sweet Dreamz Humidifier but only water. While aromatherapy might be beneficial for adults, it’s not recommended for babies, especially those aged 0 to 6 months. Our priority is the well-being of your newborn, and we’ve designed our products to meet their needs from the very first day.

To keep the humidifier as clean as possible through use, please always fill it with clean tap water or mineral water. To clean the outside of the product, please wipe the product regularly with a damp cloth. To clean the inside, rinse the inside of the product with clean water, then leave the product to dry on the inside with the closing cap off.

With a full tank (230 ml/ 8 oz), the humidifier can run up to 7 hours (light, spray and both functions together, ensuring your baby enjoys the benefits of humidified air all night long.

Yes, for added safety, the Sweet Dreamz Humidifier is equipped with an auto-shutoff feature after 7 hours of use, ensuring peace of mind for parents. It is already integrated, so you don’t need to worry about how to set it on.

The Sweet Dreamz Humidifier uses an ultrasonic system to release a cool mist, ensuring the room temperature remains comfortable for your baby. Its design guarantees that the unit stays cool to the touch even after extended use, so it’s always safe; even for little hands.

The Sweet Dreamz Humidifier is perfect for rooms up to 14 square meters, making it ideal for nurseries or bedrooms to ensure your baby breathes comfortably.

Designed with your baby’s sleep in mind, the Sweet Dreamz Humidifier operates quietly, ensuring a peaceful sleeping environment without disturbing your little one. Max noise level: 28 dB equivalent to the sound of a deep breath.

The humidifier is made from BPA-free, phthalate-free material, and food-grade silicone ensuring it is completely safe for your baby’s nursery. Yet we recommend not to use the humidifier for anything else than its designed purposes.

For optimal performance and hygiene, we recommend replacing the water daily and ensuring the tank is dry before refilling, to maintain a clean and healthy environment for your baby.

  1. Remove the closing cap at the bottom and pour out any remaining water.
  2. Hold the bottom of the base and press the silicone top onto a flat surface to collapse it.
  3. Put the closing cap back.

The Sweet Dreamz Humidifier is rechargeable with a USB type C cable.

Yes, the cable is included for your convenience.

Sun Cocoon (5)

The Sun Cocoon is made of 100% breathable Pima cotton, known for its softness and hypoallergenic qualities. It naturally blocks over 97% of UV rays without any chemical coatings, ensuring your baby is safe and comfortable.

Yes, the Sun Cocoon is designed to be a universal sunshade. Its quick-fix magnets and adjustable elastic straps allow it to securely fit any stroller, pram, or car seat as long as the cot or seating is facing towards the handle bar.

  1. Attach the magnetic flaps to the cover of your pram, buggy or car seat. Start with the center magnetic flap (with Baby on the Move logo) and then fixate the others by simply opening the Sun Cocoon’s flaps and placing one part under and one on top of the pram’s cover. Make sure the fabric is well stretched across the pram’s cover and does not sag.
  2. Attach the 2 middle elastic cords to the handle bar by securing the loops around the handle bar with the cord lock. Then, adjust them to the desired length using the push-button system of the cord lock.
  3. Attach the 2 outside elastic straps to the sides of the pram or stroller frame. This will ensure a snug fit.
  4. Once the Sun Cocoon is attached, make any necessary adjustments to ensure it is positioned correctly and securely.

The UV shade should be stretched out without sagging and should cover your child’s area completely, providing maximum protection from harmful UV rays.

The Sun Cocoon is machine washable at 30°C or can be wiped down with a damp cloth for a quick clean. You can iron it at a low temperature setting but be careful you do not iron over the magnetic flaps as this could damage the magnets inside the fabric.

No, the Sun Cocoon is made from natural, breathable Pima Cotton and has no chemical coatings so it’s perfectly safe for baby’s delicate skin.

Payment, shipping and delivery (4)

At the moment, we accept the following payment methods:
– Bancontact
– Visa, Mastercard and American Express cards.
– Belfius Direct Net
– ING Home’pay
– KBC/CBC Payment Button
– Paypal
– IDeal

 

We use Mollie as our secure payment provider.
Payments are processed in Euro.

Yes, you will receive an order confirmation e-mail a couple of minutes after your payment has been processed. Don’t forget to check your spam inbox!

You should receive your order in 1-5 working days. We will send you an update once we have processed your order for dispatching. Once your order has been dispatched, you will receive a tracking number from our courier.

Please contact us via the form on our contact page as soon as you would like to cancel or change your order. If your order has not yet been processed, we will cancel or change your order as you wish. However, if your order has already been processed, this will not be possible. In this case, you can return your order for a refund once it has been received (please see the return’s policy in our webshop terms & conditions, or in the FAQ below).

Waranty and return policy (2)

For any items purchased through one of our retail partners whether in-store or on-
line through our partners’ webshop, your purchase is subject to their return or
exchange policies. We recommend that you please contact them to discuss any
return or exchange.
For any items you’ve purchased directly from us through our webshop, we offer a 14-day return period. If you’re not 100% sure about your purchase for whatever reason, you can return the product to us within 14 days after delivery.
To request a return, please email info@babyonthemove.com or use the form on our
contact page and include:

 

  • Your order number
  • Your bank account information
  • The reason for your return

We will send you the return instructions. We cannot take responsibility for any
shipping costs related to a return.
We can only commit to accepting returns for unused products, returned in original
packaging, along with all accessories and instructions. We will refund your purchase within 14 days of receiving the returned product.

You can read our full terms and conditions here.

Although we are committed to do a quality check and arrange the appropriate packaging for the product, you may have complaints regarding a product.

All Baby on the Move’s products come with a two-year guarantee, which starts on the day of delivery. As soon as you – or a third party – receive the product, you should inspect it. Any visible damage to and/or qualitative deficiencies of a product or other deficiency in the delivery (e.g., not all products have been delivered) must be reported immediately (at least within 24 hours) by you to your store in writing.

If you would contact third parties for repair, the risk and costs are on you and the warranty will lapse.

Any deficiency must be reported to the store within two months of detection. You must return the product within seven calendar days thereafter. If you have not arranged as such, your rights will lapse.

Hidden deficiencies that manifest after a period of six months from date of delivery shall not be deemed hidden deficiencies. As such, you will need to prove that the deficiency existed at the moment of delivery.

You are advised to retain the original packaging used for the products and include the accessories/documentation and proof of purchase or payment.

The warranty is never applicable in case of deficiencies arising as a result of:

  • normal wear and tear
  • accidents, natural disasters, fire
  • negligence, bad faith
  • use of the product inconsistent with the purpose for which it was designed
  • failure to follow the operating instructions or manual
  • modifications or alterations to the product
  • rough usage
  • poor maintenance
  • or any other abnormal or incorrect use after delivery
  • discoloring

You can read our full terms and conditions here.